Get in Touch
Thank you for your interest in our jewelry collection! If you have any questions or need further information, we're here to help. Whether you're curious about the materials we use, the care instructions for your new piece, or the latest trends in our collection, feel free to reach out to us . Our friendly customer service team is dedicated to providing you with the best experience possible. You can contact us via email, or through our website contact form. We look forward to assisting you and helping you find the perfect piece of jewelry!
Return Policy
● The product must be unused in original condition.
●The return request must be submitted within 7 days of receiving the product.
●All items must be returned with original packaging and documentation.
How to Request a Return
●Contact us to confirm your eligibility for a return. Once approved, you will receive detailed return instructions and a return address.
Receiving Damage Jewelry
Inspection period: Customer must inspect their jewelry immediately upon delivery. Any damage must be reported to our customer service team within 24 hours of receipt via email.
Documentation requirements: To process a claim , you most provide:
●Clear ,high resolution photos and videos of damage items.
●Photos of the original packaging ( box and mailer to identify transit related issues )
●A copy of the original receipt as proof of purchase.
Please note: All return/claim request must be reviewed and approved before the return or refund can be processed.
